What information do we collect?
We collect information from you when you register on our site, place an order or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number and more. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalise your experience. Your information will help us monitor individual needs and help us to identify certain trends in order for us to enhance our services.
- To improve our website. Any information you provide or suggest can be used by us to help us identify any changes that we can make or any improvements we can make.
- To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred or given to any other party or company for any reason whatsoever, without your consent, other than for the sole purpose of viewing the product, delivering the purchased product or service requested.
- To send periodic e-mails.
How do we protect your information?
We implement security measures to protect and guarantee the safety of information you submit to us or when you are accessing your information.
How can I delete my account and user data?
If you would like to terminate your account, please submit a support request to [email protected] requesting account deletion. We will process your request within 3 to 5 working days and notify you once your account deletion has been finalised. Account deletion is permenant and there will be no way to restore your account once it has been deleted. All information associated with your account, including Social Media links, listed products and auctions, bidding and buying activity, comments etc will all be removed.
Do we disclose information to outside parties?
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business or servicing you, so long as those third parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies or to protect ours or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.
Third Party Links and Social Media
When registering for a new account, you may choose to use the Facebook Connect SSO (Single Sign-On) button to connect your account with your Facebook account. The only data we store is what is needed when creating a new account, that being your Name, Email address and Mobile number. If you wish to disconnect your Facebook account from Jugglebee, please email our support team at [email protected] and we will process your request within 3 business days.
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 18 years old or older.
JuggleBee is an open website accessible by anyone to view our listings and browse our catalogues. We do not request your personal information or request any particular information to access our site. If however you want to participate and enjoy the benefits that our website provides, you are required to register in order to enjoy the services we provide.
Registration requires you to provide personal information we use to enhance your experience on JuggleBee. This information includes and is not limited to your name, your ID number, contact information, e-mail address, residential address and other information as required. It also includes information collectible to enhance your experience. This information includes and is not limited to marketing content, connection information and information gained from interaction with our site. Upon registration you consent to providing us with the personal information required. You also consent to the addition and storage of the information on our site server.
By using our site, you consent to this policy.