Auctions
Auctions run for a limited time after which they will end and the person with the highest bid will win the item. The initial auction end time is 8pm but this will be extended by 10 minutes per bid in the last 10 minutes of the auction This allows you a window to get in any final bids instead of having someone sneak in a bid in the last minute. Max Bids come into effect two hours before the auction ends. Auctions are a great place to find unbeatable deals so check back regularly for new auctions.
How bidding works
Standard Bidding works like in any auction. Items are listed at a starting amount and increments must be made at no less than a specified value. Once you have placed your bid, your profile page Auction History table will be updated with the item you have bid on, how much you bid, and what the status of the item is (Were you outbid? Has the auction ended? Did you win the item?).
Should someone outbid you, you will receive an email from JuggleBee stating so which will give you the opportunity to visit the item and place a followup bid. Auctions officially end at 8pm on the night it closes but the time will be extended by 10 minutes per bid within the last 10 minutes of the auction allowing you a chance to get in your final bids without someone cutting you off last minute.
What is a 'Max Bid'
A Maximum Bid is the most you are willing to pay for the item on auction. You may place only one maximum bid per item. Once a maximum bid has been placed, you may continue bidding as normal. 2 hours prior to the auction closing, the highest maximum bid will come into effect updating the items bid price. This allows other users an opportunity to place another bid should they want to. You will receive an email from JuggleBee as soon as your maximum bid comes into effect, given it is higher than the current bids and any other maximum bids made by other users.
Products
Buying a product
Products generally go at a set price and can be bought by clicking the "Buy Item" button. The item will be added to your cart at which point you can choose to either checkout your cart or continue buying.
Making an Offer
This product is accepting offers. To make an offer on the item, click the "Make an Offer" button. This will present you with a form in which you can input the amount you wish to offer.
After submitting your offer, you will receive an email confirming that the offer was sent. We will also receive and email with the offer details and enquire with the seller.
We will email you as soon as we receive a response from the seller.
Other questions
How does payment work?
Once you checkout a cart with products or win an auction, you will be emailed an invoice by JuggleBee which will contain the value of your purchase as well as the JuggleBee bank details. Upon successful payment of the invoice, the item will be dispatched to you using your method of choice. Once you have received the item, the seller will be paid.
How does transport work?
General Transport
The Buyer and Seller will be responsible for all shipping, transport and delivery and have to be in agreement concerning this aspect. In the event of a cancellation of the transaction, due to irregularities as described in the "Seller’s responsibility" and this was verified by us, the cost of transport/shipping will fall onto the Seller.
Transport Costs
The Buyer will be responsible for shipping and transport costs and any other costs relating to the purchase, unless otherwise stipulated. In cases where the Seller was dishonest and did not fulfil his contractual duties, the Seller will then be held responsible for return transport and shipping costs.
If you have any unanswered questions, take a look at the Frequently Asked Questions (FAQ) page.